The Challenge
A large federal agency and its primary union were facing a growing backlog of grievances related to discipline and dismissal. Both sides were incurring significant time and cost progressing matters to arbitration.
How THAIMIS was used
Labour Relations staff and union grievance officers used THAIMIS independently to assess the same set of facts in disciplinary matters. This allowed both parties to reference comparable cases and likely tribunal outcomes from a common evidentiary base.
What Changed
- Many disputes resolved earlier, reducing the number of matters proceeding to arbitration.
- Discipline decisions were more consistently aligned with established case law.
- Union representatives were able to give members clearer advice about the strength of their cases.
- Discussions shifted away from speculation and toward the specific factors that mattered most.