The Challenge
A provincial legal aid organization needed a practical way to support front-line lawyers handling a high volume of employment inquiries. Intake and triage for termination and discipline matters required faster access to reliable legal context.
How THAIMIS was used
THAIMIS was made available across clinics as a shared research resource, allowing staff and lawyers to assess employment matters early and consistently.
What Changed
- Clinics across the province gained access to the same research capability through a single subscription.
- Lawyers were better equipped to prepare clients for hearings and negotiations.
- Clients received clearer, more realistic expectations about their rights and potential outcomes at an early stage.